Enrollment & Documents
Q: Do I need a Temporary Instructional Permit (TIP Card) before starting class?
A: Yes. All students must obtain a TIP Card from the Louisiana Office of Motor Vehicles (OMV) before enrolling in any driver education course.
Q: Can I start class without a TIP Card?
A: Yes. You must have your TIP Card to complete the class.
Q: What documents do I need to bring on the first day of class?
A: You need you TIP card on the first day and the balance due.
Payments & Refunds
Q: Do you offer a payment plan?
A: NO. Pay your $75 deposit to reserve your seat online.
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Balance due in person on the first day of class.
Q: Can I pay the full balance online?
A: You may pay the $75 deposit online. The remaining balance must be paid in cash or credit card in person on the first day of class.
There is a processing fee for cc payments.
Q: Can I get a refund?
A: Yes, in certain cases. If you cancel in writing at least 5 business days before class starts, if you are not accepted by the school, or if the school discontinues a course, you will receive a full refund. Refunds are not available once the classroom portion has started or completed, or if a student is dismissed for behavior. All refunds are processed within 30 days by company check.
Classroom & Scheduling
Q: What happens if I miss a class or lesson?
A:
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Students (or parents/guardians for teens) must notify the school at least 48 hours in advance if they need to cancel or reschedule a classroom session or behind-the-wheel lesson.
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A $75 cancellation fee will be charged if notice is not given within 48 hours.
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This policy applies in all cases — including illness, withdrawal, termination of enrollment, or failure to attend.
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The fee will be added to the student’s account and must be paid before continuing training.
Q: What happens if I fail the classroom written test?
A: Students are allowed to take the written test twice in the same day. If the student is not successful after the two attempts, student will be contacted via email or text with a retest date. There is no fee to retest. Students must score 80% or higher to pass the test.
Q: When can I retake my retest?
A: Retest sessions are offered every two weeks.
Q: What time do I come to class?
A: On the first day of every class:
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Adult Students: You must arrive by 5:00 PM to complete your paperwork.
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Teen Students: You and your parent must arrive 45 minutes earlier for the mandatory teen orientation and to complete paperwork.
Behind-the-Wheel Training
Q: Do you provide pick-up and drop-off for lessons?
A:
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Teens: We provide pick-up for the behind-the-wheel portion for teens on the Westbank only (qualifying addresses). If you live on the East Bank, the teen must meet the instructor at the school. (Teens must be picked up on time)
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Adults: Adults must meet at the school for all phases of training and testing.
Q: What happens if I miss my behind the wheel driving session?
A: The student/ parent will have to pay $100 cancellation fee.
Q: When will i receive my behind the wheel schedule?
A: The Behind-the -Wheel schedule is sent via test message. Once received, the student/parent will confirm dates. Confirmed schedules become a binding agreement.
Q: How long will it take for me to drive the behind the wheel sessions?
A: Adults can start driving 6 to 7 weeks after passing the knowledge test.
A: Teens can start driving 8 to 9 weeks after passing the knowledge test.
Q: What should I wear for the behind-the-wheel lessons?
A: Wear comfortable clothing and closed-in shoes (no sandals, flip-flops, or heels). Safety and proper footwear are required.
Q: Can I bring my phone in the car?
A: Yes, but your phone must be put away at all times. Cell phone use is not allowed while driving.
Q: What time should I arrive for my behind-the-wheel lesson?
A: Please arrive at the school 10 minutes before your scheduled lesson time.
Q: How long does it takes to finish the Behind the Wheel driving?
A: According to Louisiana Title 55 guidelines, adults have 90 days to complete their behind-the-wheel instruction, and teens have 120 days. At 504 Driving Academy, we make sure our students finish before those deadlines.
Q: What happens if I fail the Behind the Wheel portion of the class?
A: If a student fails to achieve 70%, they will be given an opportunity to practice and retest at no charge.
Road Skills Test
Q: How do I book a Road Skills Test?
A: Call us to schedule an appointment. Availability varies, so booking early is recommended.
Q: What do I bring for the Road Skills Test?
A: Adult students bring their TIP card. Teen students must have a parent or guardian present with their identification, and student's birth certificate.
Q: What happens if I fail the Road Skills Test?
A: If a student fails the Road Skills Test, they are not certified, must reschedule and retest on a different day, and must pay the fee again. Only upon earning 80% or higher can they be issued the certificate.
Q: Can I use my own vehicle for the Road Skills Test?
A: No, only 504 Driving Academy's vehicle.
Q: How long is the Road Skills Test?
A: The Road Skills Test is a 20 to 30 minutes drive.